I did a search of disability lawyers in NC and this firm kept popping up. I read several reviews before contacting them. It took some time to get through the SS process but Kim was on it at every step. She took care of filing all paperwork and letting me know what was next. I was assigned to Mr. Koontz for my phone hearing and I was impressed with the level of knowledge he had about me and my case. He was throughly versed and easy to talk to. I can not stress how professional and prepared Mr. Koontz was. I give him and the firm my highest recommendation.